Frequently Asked Questions
Everything you need to know about your SORA Clothing experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed size guide including measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
At SORA, we prioritize eco-friendly fabrics. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.